Since becoming the Chief Executive Officer of Securus Technologies in 2008, Rick Smith has developed the company into a prominent force that provides services in North America to the corrections industry. These services include communications, public information, inmate self-service, and incident management. They also have solutions for curbing and preventing crime both inside and outside the prison. Rick Smith‘s experience and knowledge with companies like Frontier Information Technologies,and Eschelon Telecom have given him the leadership skills to take the company to a top position in the corrections communications business.
In addition to his business experience, Rich has an impressive educational resume. He has an Associates Degree in Applied Sciences from the Rochester Institute of Technology. He attended the State University of New York, Buffalo, where he received his Bachelor’s Degree in engineering. He also has a Master’s Degree in engineering from the State University of New York, and a MBA from the University of Rochester’s Simon School.
Before coming to Securus, Rick held positions as chief information officer and controller for Global Crossing North America Inc., President of Frontier Information Technologies, Vice President at Midwest Telephone Operations, and Chief Financial Officer at Eschelon Telecom Inc. Under his leadership, Securus Technologies has improved communications in correctional institutions that enables inmates to stay abreast of events and developments in the world. The company wants to make sure that families and relatives have he ability to talk to their family members who are in prison, and that their calls are safe and secure. Rick has also implemented an email program as an additional service to inmates and their families, and video calling is also available.
Rich is constantly receiving feedback from customers who appreciate the services that Securus provides. He is dedicated to providing the best possible experience for clients, and he hopes to bring the expertise of Securus to all the prison systems in the United States. This past March he held a press conference and reaffirmed the company’s commitment to staying up to date on current developments in communication technology. Once a week he will release proposals for service and product improvements in order to help law enforcement and correctional institutions.