Category Archives: Inmate Communication

An Insight to The Acquisition of JPay Inc. by Securus Technologies

The world that we live in is not the safest place to raise children; however, this might soon change with the efforts made by a few companies such as Securus Technologies. This firm was recently applauded for its endless pursuits towards improving public safety in the nation through creating and providing Wireless Containment Units to correction facilities. The purpose of these units was to block incoming calls received by contraband devices that inmates smuggle into the compounds as well as bar outgoing calls made through illegal cell phones that are used to arrange hits all from within the confinement of shackles. Throughout the country, eight inmate correction facilities have implemented the use of these wireless units, with three jails being located in Florida.



To facilitate the attempt of better public safety and to further assist prisons around the country with various concerns Securus Technologies recently acquired JPay as a wholly owned subsidiary. This acquisition promptly addressed multiple issues related to payments made by correction facilities, education of staff at prisons, tighter security within jails and overall smoother operation of jails while implementing the latest technological advances in the sector.



Securus Technologies was also given an added accreditation by the Better Business Bureau, as the dedicated teams working for Securus Technologies, have continually strived to provide excellent resolutions, prompt deliveries, honest advertisements, all based on a transparent operation that is run honestly and holistically.



Over 25 million people in the USA rely on Securus Technologies for resolutions especially in times of crisis. Securus Technologies takes this responsibility very seriously and has created a dedicated call center that resolved over 2.5 million concerns every single month. The most impressive part of the new operation is the first call success rate is at 99%, with resolutions given by the agents, all on the first call. The customer satisfaction rate is phenomenal as well; the recent total was 4.3 out of a scale of 5.


Winning An Award For Security Technology

The leading provider of justice technology has won what is called a Gold Stevie Award. It is in a category called the “Best Customer Service Training Department.”

OK, so what gives? What in the world is this company and what did they win?

This company is Securus. The company provides technology in securing people. I noticed the name, and said it aloud. Secure Us is what I said to myself when I tried to figure out why is was called that. The company builds, maintains, and trains personnel for security systems in prisons, jails, and other places that demand tight securtiy.

Then I figured out what they won. It is a much-coveted top award for being the best training experts in the business. The Stevie Awards are given for businesses who do a top-notch job in their field.

Even though it is not a household name, Securus is a large company, indeed. Headquartered in Dallas, Texas, Securus serves and helps maintain 1.2 million inmates nationwide. Found in more than 3,400 jails, courts, prisons, and other places in the nation, Securus helps provide incident management and monitoring products and services worldwide. In other words, if you ever see an ankle bracelet on someone who is out of jail on good behavior, the chances are it that is was made by and is monitored by Securus.

Now we know what Securus is all about, and I am glad that they won such an award. They really do make the world a safer place for all of us.


Choosing the Securus System for the Holidays

Securus has been one of the greatest inventions in prisons all over the country. What Securus is being able to do for prison families is give them a good quality video visitation service that they can rely on day in and day out. Having good quality video visitation services that you can utilize when you have a loved one in prison is exactly what you need to improve the communication that you both have with each other. Many individuals who have loved ones in prison are finding that it is just too difficult to keep in touch with them on a regular basis, especially when the holiday season is fast upon them and it is just too difficult to know that this is available to them.


Securus is often used by prison families all throughout the year, but it gets a lot of use during the holiday season when people want to be able to keep in contact with their loved ones more regularly without worrying that this is going to be a problem for them and their families. It is important for you to learn more about Securus to see if it can work for you this Christmas season in order to get good quality video visitation services that work well for you and your budget. You might be amazed at how much money you are able to save because you can finally have the video visitation services that you want right from the Comforts of home without always having to make a trip to the prison itself.


Having used Securus myself, I can definitely recommend it to just about anyone out there who has a loved one or friend in prison and whom they want to keep in contact with any more easy manner. Make sure that if you would like to learn more about Securus and what it can do for you that you visit its website or even check it out on social media to see what other people are saying about it. You will find a wide variety of great reviews about this service because so many people are finally utilizing something that is working for them and their loved ones.


It is a great time for you to begin using Security in your own life and can be exactly what you need when keeping in contact with loved ones as often as you would like during the holidays.


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Video Visitation Services